You'll automatically get a confirmation email once you've made a reservation. Here you will find information on your arrival and departure times. This email also serves as a confirmation of your reservation when you arrive at the car park. You'll normally receive your email about five or ten minutes after you've made your reservation.
Please check your spam folder if you haven't had a confirmation email after ten minutes. Unfortunately, some emails are put into your spam folder by the email provider. Sadly there's nothing that we can do about this issue.
How do I find my junk email?
Most email programmes have a folder called 'junk/spam' it's possible that your confirmation email has ended up in there.
If you can't find your confirmation email in any of these folders, then please log in by going to the login page with your email address and reservation number. Here you'll be able to resend the email confirmation to your email address. Please contact customer service if you're experiencing difficulties doing this. We can also provide you with a new confirmation email and send this to you.