Of course it's possible that you need to cancel your reservation. When booking through us, you can cancel your reservation up to 24 hours prior to departure.
Cancel your reservation?
You can submit your cancellation through manage my booking. If you prefer to cancel your reservation through customer service, then please keep your reservation number to hand, as well as your IBAN-number. You will be fully refunded when cancelling up to 24 hours prior to departure. You will receive an email to confirm the adjustment or cancellation.
Should you wish to cancel your reservation within 24 hours of departure, then please contact the parking provider and inform them accordingly. Unfortunately, we cannot guarantee that you will receive a refund.
The parking provider doesn't accept cancellations within 24 hours of departure.