Things happen and of course, it's possible that you may need to cancel your reservation. When booking through us, you can cancel your reservation up to 24 hours before departure.
Cancel your reservation?
You can submit your cancellation through manage my booking. If you prefer to cancel your reservation through customer service, then please keep your reservation number ready, as well as your card number (or transaction ID if you used PayPal). You will be fully refunded when canceling up to 24 hours prior to departure. You will receive an email to confirm the adjustment or cancellation.
Should you wish to cancel your reservation within 24 hours of departure, then please contact the parking provider and let them know as soon as possible. Unfortunately, we cannot guarantee that you will receive a refund.
Most parking providers don't accept cancellations within 24 hours of departure.