You will automatically receive a confirmation email shortly after you have made a reservation. Here you will find your arrival and departure times, as well as other details about the parking. This email also serves as a confirmation of your reservation when arriving at the parking or at the airport. Usually, you will receive your email about five or ten minutes after you have made your reservation.
Please check your spam folder if you have not received a confirmation email after ten minutes. Unfortunately, some emails are filtered as spam or junk by the email provider, therefore it is important that you check these folders after having made a reservation.
How do I access my junk email?
Many email programs have a folder called 'junk/spam'. It is possible that your confirmation email has ended up here. Please check the screenshots below for where you can find the junk folders for Gmail or Outlook:
If you cannot find your confirmation email in any of these folders, then please login via the login page with your email address. Here you will be able to resend the email confirmation to your email address. Please contact customer service if you are experiencing difficulties doing this. We can also, free of charge of course, send you a new confirmation email.