You can cancel your reservation up to 24 hours before your arrival at the car park.
When you make a reservation, you will receive your reservation number in your confirmation email. Also, a Parkos account will automatically be created for you. To cancel your reservation you can log in to your Parkos account on our website. Click on ‘Sign in' at the top right corner of the page, and enter the email address associated with your reservation, and the respective reservation number.
You will now see an overview of your booking. Scroll down to the end of your reservation and click on ‘Cancel reservation’. Select the reason for cancellation and click on ‘Cancel reservation’.
When your reservation is canceled successfully, you will receive a confirmation email within a few minutes. If you paid online, you will be refunded the full amount of your reservation within 10 workdays.
Last updated: March 2024